Are you looking for a speaker for your next event or employee workshop? Lynn Dessert is available to motivate, inspire and instruct on a wide range of topics that include:

Sales & Customer Service Effectiveness

• Getting and Retaining Clients
• Customer Service from the Client’s Perspective
• Conquering Sales Resistance and Conflict
  

Management & Leadership Development

• Interpersonal and Team Insights
  
• Developing a Sense of Urgency & Execution
• Critical Thinking
• Developing Leadership Excellence
• Advanced Leadership: Winning with People

Professional & Personal Development

• Communication
• Negotiation
• Creativity as a Competitive Advantage

Lynn Dessert is a member of the following professional organizations and holds the following certifications/qualifications for use in the human resource industry.

Professional Associations

• Rochester Small Business Council
  Three Years serving on the Selection Committee for Small Person Business of the Year
  
• Association for Women in Communications
• Under Certifications/Qualifications:
  New York State Eligible Training Provider
• World At Work (formerly American Compensation Association)
• Society for Human Resources (SHRM)
• Rochester Professional Consultants Network (RPCN)

Certifications/Qualifications

• Benchmarks® Certified by the Center for Creative Leadership
• Myers-Briggs Type Indicator Qualified (MBTI®)
• Certified Compensation Professional (CCP®)
• Herrmann Brain Dominance Instrument (HBDI)

Our mission is to increase your organizational effectiveness through better resource utilization while providing expertise and skills to achieve your goals.

Learn More about Lynn Dessert

To learn more, please contact us today via email or call (585) 249-5149.